Rivet

Terms of Use

Effective date: August 6, 2026
Last updated: August 14, 2026

Effective date: August 6, 2026

Last updated: August 14, 2026

These Terms of Use ("Terms") are a binding agreement between you and Rivet Innovation Technologies ("Rivet," "we," "us," or "our"), a Delaware corporation. They govern your use of the Rivet mobile application, its Apple Watch app, widgets, and related services (together, the "Service").

By creating an account or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

IMPORTANT: Section 12 contains a binding arbitration agreement and class action waiver that affect how disputes with us are resolved. Please read it carefully.

1. What Rivet does — and what it doesn't promise

Rivet helps you plan trips, break preparation into timed steps, and get reminders about when to start getting ready and when to leave. Travel times, departure suggestions, preparation estimates, and AI-generated plans are estimates based on imperfect information (traffic data, mapping services, your past behavior, and AI models that can make mistakes).

Rivet is a planning aid, not a guarantee. You are solely responsible for your own schedule. We are not responsible for any consequence of arriving late or early — including missed flights, trains, appointments, meetings, exams, or events — even if the app's estimate, notification, or suggestion was wrong, delayed, or never delivered. Do not rely on the Service as your only mechanism for time-critical obligations.

Do not use the Service while driving except through hands-free, lawful means. Always comply with traffic laws and pay attention to your surroundings.

Rivet is not a medical service. During onboarding, the app asks an optional question about ADHD. This is used solely to personalize the experience. Rivet does not provide medical advice, diagnosis, or treatment; it is not a medical device; and nothing in the Service creates a provider–patient relationship. If you have questions about ADHD or any health condition, consult a qualified healthcare professional.

2. Eligibility

You must be at least 16 years old to use the Service. If the law of your country requires a higher minimum age for consenting to the processing of personal data without parental consent, you must meet that higher age. By using the Service you represent that you meet these requirements.

3. Your account

  • You must provide accurate information when creating an account and keep it current.
  • You are responsible for safeguarding your credentials and for all activity under your account.
  • Notify us promptly at bakirhaljevac@gmail.com if you suspect unauthorized use of your account.
  • You may delete your account at any time in the app (Settings → Delete Account). Deletion is permanent.

4. Your content and permissions

  • Your content stays yours. You retain all rights to the trips, activities, calendar events, voice input, and photos you submit ("User Content"). You grant us a limited, worldwide, non-exclusive, royalty-free license to host, process, transmit, and display your User Content solely to operate and improve the Service. This license ends when you delete the content or your account, except for residual backup copies retained for a limited period.
  • Calendar access. If you connect Apple Calendar, Google Calendar, or Microsoft Outlook, you authorize us to read and write events in those calendars on your behalf, within the permissions you granted. You can disconnect a calendar at any time in the app or by revoking access with the provider.
  • Device permissions (location, microphone, camera, photos, notifications) are optional and controlled by you through iOS Settings. Some features will not work without them.
  • You represent that you have the necessary rights to any content you submit and that it does not violate any law or third-party right.

5. AI features

Parts of the Service use artificial intelligence, including on-device models and third-party AI providers, to generate trip plans, transcribe voice, and extract event details from photos. AI output may be inaccurate, incomplete, or inappropriate despite our safeguards. You must review AI-generated plans, times, and event details before relying on them. AI features are subject to fair-use limits (such as daily quotas), which we may adjust at any time to keep the Service sustainable.

6. Acceptable use

You agree not to:

  • Use the Service for any unlawful purpose or in violation of these Terms;
  • Probe, scan, or test the vulnerability of the Service, or breach any security or authentication measure;
  • Access the Service through automated means (bots, scrapers) or interfere with its operation;
  • Reverse engineer, decompile, or disassemble any part of the Service, except where such restriction is prohibited by law;
  • Attempt to access another user's account or data;
  • Resell, sublicense, or commercially exploit the Service without our written consent;
  • Abuse AI features, including attempting to circumvent quotas or extract underlying model prompts or keys;
  • Use the Service to store or transmit content that is unlawful, infringing, or harmful.

We may suspend or terminate accounts that violate this section.

7. Third-party services

The Service interoperates with third-party services you choose to connect (Apple, Google, Microsoft) and relies on third-party infrastructure and data providers (including mapping, AI, and analytics providers). Your use of a third-party service is governed by that third party's own terms and privacy policy. We are not responsible for third-party services, including their availability, accuracy, or handling of your data within their own systems.

8. Intellectual property

The Service — including its software, design, graphics, mascot, logos, and trademarks — is owned by us or our licensors and is protected by intellectual-property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the app on Apple-branded devices that you own or control, as permitted by the App Store Terms of Service, solely for your personal, non-commercial use. No rights are granted except as expressly stated in these Terms.

If you send us feedback or suggestions, you grant us the right to use them without restriction or compensation.

9. Free testing period; future subscription; changes to the Service

The Service is currently offered free of charge while it is in its testing (beta) period. We are genuinely grateful to everyone using Rivet during this time — your use and feedback are what make the product better, and being an early user is a contribution in itself.

We plan to make the Service subscription-based in a future update. So there are no surprises, here is how that transition will work:

  • You will not be asked to pay anything until the subscription option ships in a new app update. There are no hidden charges during the testing period, and we collect no payment information while the Service is free.
  • When the subscription is introduced, the choice is entirely yours. Pricing and terms will be presented clearly in the app before you are ever charged, and you can decide at that point whether to subscribe and continue, or to stop using the Service.
  • Your use during the free testing period creates no payment obligation. If you choose not to subscribe, you owe nothing for the time you used the app while it was free — no retroactive fees, ever.
  • Any purchases will be processed by Apple through the App Store under Apple's own terms, and we may use a subscription-management provider (such as RevenueCat) to validate purchases, as described in our Privacy Policy.

As a beta-stage product, features may change, be added, or be removed as we learn. We may modify, suspend, or discontinue any part of the Service at any time. Where changes are material and adverse, we will make reasonable efforts to notify you in advance.

10. Disclaimer of warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND UNINTERRUPTED OR ERROR-FREE OPERATION. WE DO NOT WARRANT THAT TRAVEL TIMES, NOTIFICATIONS, AI OUTPUT, OR ANY OTHER INFORMATION PROVIDED THROUGH THE SERVICE WILL BE ACCURATE, TIMELY, OR RELIABLE.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you. In that case, warranties are excluded to the greatest extent permitted in your jurisdiction, and any non-excludable warranties are limited in duration to the shortest period permitted by law.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

  • WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OPPORTUNITY — INCLUDING ANY DAMAGES ARISING FROM MISSED FLIGHTS, TRAINS, APPOINTMENTS, MEETINGS, OR OTHER EVENTS, LATE OR UNDELIVERED NOTIFICATIONS, INACCURATE TRAVEL ESTIMATES, OR INCORRECT AI OUTPUT — EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
  • OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE CLAIM AROSE, OR (B) FIFTY U.S. DOLLARS (US $50).

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including (where applicable) liability for death or personal injury caused by negligence, fraud, or gross negligence. If you are a consumer in the EEA or UK, you retain all mandatory statutory rights, and these Terms do not limit them.

12. Dispute resolution — binding arbitration and class action waiver (U.S. users)

Please read this section carefully. It requires U.S. users to resolve most disputes through binding individual arbitration rather than court, and waives the right to a jury trial and to participate in class actions.

  • Informal resolution first. Before filing a claim, you agree to contact us at bakirhaljevac@gmail.com and attempt in good faith to resolve the dispute informally for at least 30 days.
  • Arbitration. Any dispute arising out of or relating to these Terms or the Service that is not resolved informally will be settled by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The arbitration will be conducted in English, by a single arbitrator, and may be held by videoconference or, if an in-person hearing is required, in the county where you reside. The Federal Arbitration Act governs this section.
  • Exceptions. Either party may (a) bring an individual claim in small-claims court, or (b) seek injunctive relief in court for infringement or misuse of intellectual-property rights.
  • Class action waiver. ALL CLAIMS MUST BE BROUGHT IN THE PARTIES' INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. If this waiver is found unenforceable as to a particular claim, that claim (and only that claim) must proceed in court.
  • Opt-out. You may opt out of this arbitration agreement by emailing bakirhaljevac@gmail.com within 30 days of first accepting these Terms, stating your name and that you opt out of arbitration.

Non-U.S. users: this Section 12 applies to you only to the extent enforceable in your jurisdiction. If you are a consumer in the EEA or UK, nothing in these Terms deprives you of the protection of mandatory consumer-protection laws of your country of residence, or of your right to bring proceedings in the courts of your country of residence.

13. Governing law

These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-laws rules, except that Section 12 is governed by the Federal Arbitration Act. If you are a consumer outside the United States, this choice of law does not override mandatory consumer-protection provisions of the law of your country of habitual residence.

14. Termination

You may stop using the Service and delete your account at any time. We may suspend or terminate your access immediately if you violate these Terms, if required by law, or if we discontinue the Service. Upon termination, Sections 4 (license to residual backups), 8, 10, 11, 12, 13, and 15–17 survive.

15. Apple-specific terms

These Terms are between you and us, not Apple. Apple has no obligation to provide maintenance or support for the app and is not responsible for any product warranties or for addressing claims relating to the app, including product liability, legal compliance, or intellectual-property claims. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you. You represent that you are not located in a country subject to a U.S. Government embargo or designated as a "terrorist supporting" country, and that you are not on any U.S. Government list of prohibited or restricted parties.

16. Changes to these Terms

We may revise these Terms from time to time. If we make material changes, we will notify you through the app or by other reasonable means before they take effect. Changes will not apply retroactively. Your continued use of the Service after the effective date of revised Terms constitutes acceptance. If you do not agree to the revised Terms, stop using the Service and delete your account.

17. General

  • Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and us regarding the Service.
  • Severability. If any provision is found unenforceable, it will be modified to the minimum extent necessary, and the rest of the Terms remain in effect.
  • No waiver. Our failure to enforce a provision is not a waiver of it.
  • Assignment. You may not assign these Terms; we may assign them in connection with a merger, acquisition, or sale of assets.
  • Export compliance. You must comply with all applicable export and sanctions laws in connection with your use of the Service.
  • Force majeure. We are not liable for delays or failures caused by events beyond our reasonable control.

Rivet Innovation Technologies

45 S French Broad Ave Ste 170, Asheville, NC 28801

bakirhaljevac@gmail.com